Community Wellbeing & Access Support Specialist
Position Title: Community Wellbeing & Access Support Specialist
# of Positions to Fill: 1
Department/Program: Student Affairs 51000
Remote Work Authorization: Hybrid On-Site/Remote
Campus Location: Arapahoe Campus
Reports to: Senior Director of Community Wellbeing and Resilience and the Director of Accessibility
FLSA Classification: Non-Exempt/Hourly
FTE: 100% (40 hrs/week)
Compensation: $21.25 - $25.00 depending on experience.
Application Deadline: 6/1 or until filled.
Job Summary
This support role serves the Community Wellbeing and Resilience (CWR) and Office of Accessibility (OAR) student services areas. The Community Wellbeing and Resilience team is comprised of the Senior Director of Wellbeing and Resilience, the Director of Accessibility Resources, the Graduate Assistant for Wellbeing and this position, and the team sits within the Division of Development, Enrollment, and Student Success.
As an experienced administrative professional, this role supports the core functions and day-to-day operations of these departments. The individual in this role applies their excellent organizational skills and attention to detail in service to coordinating logistics, schedules, events, and assessment for CWR and OAR program activities. This person in this role will receive general supervision and direction yet will need to possess the ability to manage multiple tasks and timelines, act judiciously, and make data informed decisions independently.
The regular schedule for this full-time position includes in person on campus work three days, with the option to work remotely two days each week.
Job Duties & Responsibilities
Wellbeing and Resilience (60%)
• Provides confidential administrative support for Community Wellbeing and Resilience (CWR) area. Works closely with the Senior Director to support the goals of the area.
• Develops and maintains knowledge of the emerging field of Wellness, including a working knowledge of the state and federal laws that inform the scope and limits of the work (FERPA, HIPAA, Mental Health Practice Act, Title IX, ADA, Clery Act, etc.).
• Coordinates logistical details of workshops, events, research, services and educational offerings of the area (QPR, Acudetox, MSC, NCHA, Timely Care, etc.).
• Positively represents CWR while participating and contributing to community events including Town Halls, Orientation, Division Retreats, Practice Day and other core organization activities.
• Inventories, orders, develops and maintains organization for instructional supplies in various campus locations. Advocates for and maintain campus CWR spaces.
• Plans and coordinates logistics of workshops, events, educational offerings. Develops, maintains and publishes a semester schedule of events for CWR. Assists with setup and break down of outreach, education and promotion activities.
• Coordinates administrative details of Biannual NCHA survey.
• Creates flyers and designs SharePoint pages as well as other digital/ social and physical content to promote CWR activities and events. Prepares curated communications to amplify Wellness work in collaboration with university constituents (community newsletters, practice day, orientation). Gathers content for Wellbeing posts. Produces and remediates digitally accessible materials in accordance with Naropa University standards.
• Tracks CWR outreach activities, utilization data and prepares relevant reports. Develops and maintains awareness of extra-CWR Wellness co-curricular activities (including CACE, MCIC, SS, SUN, Yoga, Extended Studies, Joanna Macy Center, Chaplaincy, and others) Wellbeing and shares these with students.
• Serves as a liaison and avenue for students to advocate for Wellbeing initiatives.
• Assists with institutional policy discussions on Wellbeing and Resilience.
• Monitors resource allocation of CWR area through budget tracking, reporting and purchasing.
• Supports the Senior Director with co-supervision of the Wellbeing Graduate Assistant.
Accessibilities (40%)
• Provides confidential administrative support for the Office of Accessibility Resources (OAR).
• Promotes university wide awareness of OAR services.
• Monitors the OAR budget, including bookkeeping, tracking account status, and making recommendations for budgets.
• Works closely with the Director of Accessibility Resources to enhance student access and inclusion across the university.
• Manages the OAR training and events calendar.
• Maintains up-to-date knowledge of assistive technology and best practices in accessibility. Stay current with mobile and desktop applications that enhance accessibility and support student needs.
• Tracks, orders, inventories, coordinates and distributes equipment. Communicates with Facilities department to ensure equipment is delivered and readily available to assigned students.
• Implements and coordinates student accommodation services in alignment with institutional policies and best practices.
o Assists students with registering for accommodation via Accommodate and navigating available support services. Evaluate student documentation to determine eligibility for departmental services.
o Directs active and prospective students to discuss reasonable accommodations with faculty and the OAR Director when issues arise.
o Prepares and disseminates students’ Letter of Accommodations, ensuring timely distribution to faculty via the Office of Accessibility Resources (OAR).
o Educates students on self-advocacy to ensure the approved accommodations are effectively implemented.
o Provides guidance and training on assistive technology to students. Support student access to assistive devices and software, including screen readers, speech-to-text programs, and alternative input methods.
Minimum Requirements:
• Bachelor’s degree in a relevant field.
• Two or more years administrative support experience.
• The ability to learn quickly, take initiative, seek and integrate feedback and adapt to support evolving needs of the organization.
• Demonstrated experience working collaboratively with a variety of stakeholders in a higher education, education, or healthcare setting.
• Proficiency in Microsoft Office Suite, including Word, Excel, Teams, and Outlook.
• Proficiency with Canva or other graphic design software.
• Excellent written and verbal communication skills.
• The ability to synthesize complex information and communicate it clearly to others.
• Demonstrates sound judgment, strong problem solving and critical thinking skills.
• Able to make independent decisions within a complex organizational environment.
• Exceptional attention to detail and accuracy.
• Ability to manage multiple projects and timelines simultaneously while maintaining high-quality work.
• All job candidates must demonstrate an appropriate level of understanding of and appreciation for the values of Naropa University and the capacity to demonstrate integration and embodiment of these values as evidenced in work, communication, collaboration styles, and other general workplace behaviors.
Preferred Qualifications
Experience supporting community health, wellbeing, belonging and/or accessibilities programs.
Knowledge of preventative health and/or accessibilities services.
Knowledge of trends, issues and best practices related to student persistence and retention.
Knowledge of ADA, FERPA, confidentiality, and other higher ed relevant compliance regulations.
Physical Requirements & Environmental Conditions
During regular daily activities, the employee must be able to do the following with or without reasonable accommodation: lift up to 15 pounds, stand, walk, and interruptions/distractions.
Naropa recognizes the following holidays throughout the year: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Fall Break, 4th Thursday and Friday in November, and Winter Break, the last two weeks in December encompassing the Christmas holiday as well as New Year’s.
Naropa’s health and welfare benefits include the following: medical, dental, vision, FSA, HSA, employer-paid short-term and long-term disability, employer-paid life insurance and accidental death and dismemberment, an employer-sponsored pre-tax retirement savings plan, which includes up to 2.5% employer matching, and a variety of voluntary, employee-paid supplemental insurance plans.
A comprehensive benefits package is available to full-time employees who work a minimum of 30 hours each week. Employees who work 20 – 29 hours each week are eligible for only the employer-paid short-term & long-term disability, employer-paid life insurance & accidental death and dismemberment, and the retirement plan, which includes up to 2.5% employer matching.
Employees who work fewer than 20 hours per week are eligible to participate in Naropa’s retirement plan only, which includes up to 2.5% employer matching.
All regular full-time and part-time faculty and staff, including student workers, accrue sick leave benefits. Full-time and part-time staff positions accrue vacation and personal time. All leave accrual rates vary based on the position, hours worked, and years of service.
The University recognizes the importance of including its employees in its organizational mission and values and welcomes employees into the classroom to “touch the magic.” Specifically, regular employees are provided generous tuition remission opportunities for themselves and their family members.
Naropa University participates in the Council of Independent Colleges Tuition Exchange Program (CIC-TEP). CIC-TEP is a network of CIC colleges and universities willing to accept, tuition-free, students from families of full-time employees of other CIC participating institutions (full-time as designated by the employer/institution). Additional information can be found here: https://www.cic.edu/member-services/tuition-exchange-program.
Naropa University is an equal opportunity, non-discriminatory employer and Title IX is a federal civil rights law that prohibits gender discrimination, sexual harassment, sexual and relationship violence. This law applies to all students, faculty, and staff.